C2C offers professional IT support services for your organisation, ensuring uptime and providing timely help for any issues.

IT Support

IT Support Services

IT Support is provided by our trained engineers, who have access to your environment and can solve most problems in real time.

If you don't have any internal IT resources, we can provide a fully outsourced IT support service agreement with:

  • Quick response times
  • A friendly, knowledgeable and accessible service desk
  • Proactive monitoring and alerts
  • Scheduled maintenance to keep things running smoothly.

We can provide a fixed monthly support price or you can just call us when you need us.

If you do have internal resources then we can work with them, providing backup support for them under a service agreement performing specific functions or looking after specific technologies and solutions. For example, we can perform all the out-of-hours maintenance services allowing your team to focus on providing support services.

Alternatively we can provide escalated, high-level support for your team if they do not have the skills or experience to resolve particular problems. We can provide overflow services when your team is unusually busy. Or we can simply provide monitoring and alert services to assist your team when things go wrong. 

Other solutions we offer
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