IT Support is provided by our trained engineers, who have access to your environment and can solve most problems in real time.
If you don't have any internal IT resources, we can provide a fully outsourced IT support service agreement with:
We can provide a fixed monthly support price or you can just call us when you need us.
If you do have internal resources then we can work with them, providing backup support for them under a service agreement performing specific functions or looking after specific technologies and solutions. For example, we can perform all the out-of-hours maintenance services allowing your team to focus on providing support services.
Alternatively we can provide escalated, high-level support for your team if they do not have the skills or experience to resolve particular problems. We can provide overflow services when your team is unusually busy. Or we can simply provide monitoring and alert services to assist your team when things go wrong.
Microsoft Office 365 changes the game for small to medium businesses in Australia by including Office 2013,…
Microsoft SharePoint has come of age offering new ways to store, manage and share your data
Simplify IT for your business and eliminate backup headaches forever