Our support help desk covers all of your Office 365 support requirements as a monthly subscription covering unlimited calls based on the number of Office 365 users you have.

Office 365 Support

Our support help desk covers all of your Office 365 support requirements as a monthly subscription covering unlimited calls based on the number of Office 365 users you have.

Inclusions

Shifting to the cloud isn’t the end of your journey, it’s just the start, particularly when it comes to supporting your staff as they explore and use the new collaboration and productivity capabilities of Office 365.

ShowMe Office 365

Combined with our professional help desk (Mon to Fri, 9am-5pm), the ShowMe Office 365 inbuilt videos allow your staff to really discover the power of Office 365. These on-demand training videos provide peace of mind and alleviate administration and support burden by enabling self-help – allowing staff to focus on their most important work.

>> Learn more about ShowMe Office 365.

Day-to-Day Support

Some examples of C2C’s Office 365 support requests covered:

  • Mobile device connection 
  • Usage and adoption support 
  • Creating SharePoint workspaces
  • User administrations and permissions
  • SPAM and email security
  • Managing Domain Federation in Lync
  • Setting up and using email journaling 
  • Setting up and managing an email archive
  • Lync connectivity or quality issues
  • Adds/Moves/Changes
  • New employee setup

 

 

 

 

 

Packages

There are two support packages available to help ensure you make the most of Office 365:

ONBOARDING + 12 MONTHS SUPPORT

  • Office 365 tenancy set-up
  • Email migration with C2C’s no-lost email guarantee^
  • 12 months Annual Support (see inclusions listed above) 
  • ShowMe Office 365
Number of UsersMonthly Price (ex gst)*
0-5 users $99
6-15 users $199
16-25 users $299
26-35 users $399
36-50 users $499

SUPPORT ONLY PACKAGES

  • 12 months Annual Support (inclusions listed above)
  • ShowMe Office 365
Number of UsersMonthly Price (ex gst)*
0-5 users $80
6-15 users $150
16-25 users $225
26-35 users $299
36-50 users $375

*The above prices do not include Office 365 licence fees.

ENQUIRE TODAY

To subscribe, or if you have questions on our support offering, call us on 1800 438 365 or contact us here.

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